Online Retail Channels
​​Le Specs uses a multi-channel business model, utilising direct-to-consumer operations through their website and pop-up store locations, as well as a wholesale distribution strategy.
The Le Specs website allows them to reach an international audience, allowing them to manage the brand image, the release of products, as well as curating a desired experience for customers. On the website shoppers can easily find their desired destinations by browsing by product category and refining results. Additionally, there is a ‘try on’ feature on most items, which allows a person to digitally try on products virtually, assisting in making well informed purchases. Le Specs’ digital presence is also seen on many of their stockists’ websites which allows them to expand its reach through different platforms.
Le Specs also exists on online platforms such as TikTok, Instagram and Facebook (@lespecs) to enhance the brand experience and reach.




Brick and Mortar Retail:
For Le Specs it is important for customers to be able to go somewhere and try their products, as people “like to physically try on spectacle frames or sunglasses prior to making a purchasing decision” (Passport 2024). Although Le Specs does not own any permanent physical store locations, their products are available through a variety of stockists, as well as having their own pop-up stores. This enhances Le Specs’ ability to target a wider range of consumers.
Le Specs does not have any permanent brick-and-mortar stores but has operated several pop-up locations. The brand strategically uses these pop-up stores increasing brand awareness. These temporary retail spaces serve as effective marketing tools, generating media coverage and word-of-mouth promotion (Picot-Coupey, 2014). Some of Le Specs' pop-up stores have been located in shopping centres in Beijing, Chengdu and Berlin, and in department stores in Melbourne and Sydney. Additionally, pop-up stores provide the opportunity for brands to offer consumers an immersive experience, which can enhance customer engagement.
Le Specs products are stocked in fashion stores, like Universal Store and General Pants & Co., whose target audience is of a younger demographic who seek out affordability and trendy pieces. They are also stocked in department stores such as Myer and David Jones, which favour convenience shoppers. Additionally, Le Specs products can be found in optical stores, which focus on glasses as a solution to various optical needs.
Having partnerships with travel retailers, such as Heinneman and Lotte, allows Le Specs to capture the attention of international travellers, offering convenience for people on the go. Partnerships with large duty-free operators ensure that Le Specs Eyewear is featured in major travel hubs, with high foot traffic. Travel stores are beneficial for a brand like Le Specs, as airport retail attracts a mix of global shoppers and can create a sense of urgency through exclusive collections and duty-free pricing.




References
Le Specs (2025) Our stockist, Le Specs website, accessed 11 March 2025. https://au.lespecs.com/pages/stockists
Le Specs (2025) Our story, Le Specs website, accessed 11 March 2025. https://au.lespecs.com/pages/our-story
Steiber M (2020) Introducing Le Sustain – Le Specs’ sustainable eyewear range made out of grass, Russh website, accessed 2 April 2025. https://www.russh.com/le-specs-le-sustain/
Passport Euromonitor (2024) Eyewear in Australia, Passport Euromonitor database, accessed 15 March 2025.
Picot-Coupey K (2014), ‘The pop-up store as a foreign operation mode (FOM) for retailers’, International Journal of Retail & Distribution Management, 46(7):643-670. doi:10.1108/IJRDM-01-2013-0032